Free delivery on all orders within Australia

Refund and Returns policy

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at returns@noromeo.com.au

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.  If you have received free shipping from noromeo then the shipping cost will still be deducted before refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

NO ROMEO SYDNEY CITY

0410 156 201

210 pitt street sydney 2000 located opposite chemist warehouse

TRADING HOURS

MON - 11AM-7PM

TUES - 11AM-7PM

WED - 11AM-7PM

THUR - 11AM - 8PM

FRID - 11AM - 7PM

SAT- 10 - 5PM

SUN - 12PM - 5PM

NO ROMEO SHELLHARBOUR

STOCKLAND SHOPPING CENTRE

TRADING HOURS

MON - 9.3AM-5PM

TUES - 9.3AM-5PM

WED - 9.5AM-5PM

THUR - 9.5AM - 8PM

FRID - 9.5AM - 5PM

SAT- 9 - 4PM

SUN - 10PM - 4PM